FAQ RELATED TO CONTENTS AND QUIZZES
Q/ISSUE: I have subjects but the content is Incomplete
ANSWER: You have to contact the OLC assigned on the specific course. He will be the one to provide and update you regarding the incomplete contents of the course in the LMS.
Or if this doesn't help, feel free to contact us by signing up in AMAES Online Helpdesk and create a new ticket so we can assist you immediately.
Q/ISSUE: There are no quizzes and / or major exams in my lessons
ANSWER: Your OLC will open the quizzes for you throughout the period while the major exams will only be available on a date specified in the Academic Calendar
Or if this doesn't help, feel free to contact us by signing up in AMAES Online Helpdesk and create a new ticket so we can assist you immediately.
Q/ISSUE: Non-Objective Exams or non-MCQ Exams
ANSWER: You have to contact the OLC assigned to the course and ask for the instruction regarding non-objective exams or non-MCQ exams. You can also check the announcement icon and the the forum (if available) to check the discussion on a particular topic if non-objective exam is needed. But generally, you will get an Objective or MCQ exams.
Or if this doesn't help, feel free to contact us by signing up in AMAES Online Helpdesk and create a new ticket so we can assist you immediately.
Q/ISSUE: There are Errors in the Materials that I am Reading in my LMS
Please communicate with your OLC immediately using the facility inside the LMS
If everything mentioned is ok but issue still persists then log this error and provide full details:
Create New or View Existing Support Ticket. Go to: AMAES Online Helpdesk